Best Western Premier The Blake Paris Gare Saint Lazare

I would like to express my deepest gratitude for the wonderful experience my family and I had during our one-week stay at your hotel in Paris last week. From the very beginning, we were incredibly impressed by the comfort, cleanliness, and perfect location of the hotel. What truly amazed us, however, was the genuine kindness, attentiveness, and professionalism of your staff. Having visited Paris multiple times in the past and stayed at various hotels, I can confidently say that this stay was exceptionally special and has placed your hotel in a unique and lasting place in my heart. What made this experience even more remarkable was the extraordinary integrity and support shown by your team after our departure. Unfortunately, I had forgotten a wallet containing a large sum of cash, important IDs, credit cards, and some jewelry in the safe. Just as I boarded my flight, I received a call from Mimi, a member of your staff, informing me of the forgotten items and asking if I could return to retrieve them. Since I had already left Paris, we exchanged several messages, and with great care and coordination, your team arranged to securely hand over my belongings to a close friend of mine who lives in the city. I was truly touched by the level of precaution, responsibility, and transparency shown during this entire process. It was clear that your primary concern was safeguarding my rights and ensuring the secure return of my belongings. I am especially thankful to Mimi for her honesty and dedication, and to all the staff members who supported us throughout this situation. Just six months ago, I had a very unfortunate experience at a prestigious hotel in Cologne, where my valuable suitcase went missing, and the situation turned into a nightmare. In contrast, your team handled everything with integrity and great care, restoring my trust in the hospitality industry.

Location is very good.

Absolutely everything about this hotel was aesthetically pleasing, the hotel overextended all expectations I would highly recommend staying here. and will most definitely be back. The staff members went above and beyond to ensure our stay was as magnificent as the hotel. I’ve stayed in a variety of hotels in Paris, this was most definitely my favourite hotel.

firstly the staff Mimi,Julie,Anne is amazing they are very helpful kind friendly welcoming and they make you feel like you are family and that's to name a few.also the service wowed me,like I left my bags in storage when I got back to check in,guess what my bags were in my room waiting for me that wowed me without any charge,this made us feel special,also this hotel makes you feel safe and peaceful and gives you the rest you need to explore paris knowing you are in good hands,there is so much good to say about the hotel and staff and location but I'm going to tell you it will be best that you stay here and experience it you will be very happy.

The service staff were outstanding, welcoming, attentive, and incredibly helpful. A big thank you to them! My king bedroom was clean, with a comfortable mattress and plush pillows. I had great nights sleep. I particularly enjoyed the small balcony overlooking the street to enjoy my morning coffee. The location was fantastic, surrounded by excellent restaurants and bar. Plus, the Metro Line 3 was just a two-minute walk away, and Saint-Lazare station was only five minutes from the hotel, making it highly convenient for getting around.